Privacy Policy

Vertex Bathrooms Limited ("we") is the data controller for personal information submitted through this website. Contact us at 29 Tarras Drive, Renfrew, PA4 0YZ, Scotland, United Kingdom or on +44 7759 888255.

What we collect

When you submit an enquiry we collect your name, email address, and optionally your phone number, property postcode, service, budget preference, timeframe and project details, together with a record of your consent and the time it was given.

How we use it

We use these details solely to respond to your enquiry and prepare any quotation you request. Our lawful basis is your consent and steps taken at your request before entering into a contract. We do not sell your data or use it for marketing without separate permission.

Storage and retention

Enquiries are stored securely in our hosted database with access restricted to us. We keep enquiry records only as long as needed to handle your request and any resulting work, after which they are deleted.

Your rights

Under UK GDPR you may request access to, correction or deletion of your data, or withdraw consent, by contacting us. You may also complain to the Information Commissioner's Office (ico.org.uk).

Cookie Policy

This website does not use analytics, advertising or tracking cookies. Only strictly necessary technical storage required for the site to function is used. The embedded Google Map is provided by Google and may set its own cookies when it loads; see Google's privacy policy.

Accessibility Statement

We aim for this website to be usable by as many people as possible, including keyboard and screen-reader users. If you have difficulty using any part of the site, please call us on +44 7759 888255 and we'll help.